Select Change what to keep to set whether you would like to Keep personal files and apps , or Keep personal files only , or choose to keep Nothing during the upgrade. It might take some time to install Windows 10, and your PC will restart a few times. Before you download the tool make sure you have: An internet connection internet service provider fees may apply.

Sufficient data storage available on a computer, USB or external drive for the download. System requirements. Make sure the PC meets the system requirements for Windows We also recommend going to the PC manufacturer's website for additional info about updated drivers and hardware compatibility. Language in Windows. You'll need to choose the same language when you install Windows Edition of Windows.

You should also choose the same edition of Windows. For more info, go to the Volume Licensing Service Center. Microsoft Office products. If you just purchased a new device that includes Office , we recommend redeeming installing Office before upgrading to Windows For more information, check How to upgrade to Windows 10 on new devices that include Office Using the tool to create installation media: Select Download tool now , and select Run.

If you agree to the license terms, select Accept. Any content on the flash drive will be deleted. ISO file. After the file is downloaded, you can go to location where the file is saved, or select Open DVD burner , and follow the instructions to burn the file to a DVD. After the installation media is created, follow the steps below to use it. Go through the wizard, then choose 'Show more restore points' to see all your available options. Pick a time and date, then complete the wizard to go back to how Windows was configured at that point and hopefully solve your update issues at the same time.

The process doesn't affect your personal files or programs, but it may not be available to you depending on how Windows was originally set up. If Windows' own troubleshooter doesn't work see step 4 then you can try and carry out the same process yourself manually: stopping the Windows Update service, deleting the temporary files it's created, then starting Windows Update again.

It's a little more involved, but it's not difficult to do. First, boot up into Safe Mode see step 5 , then access to the command prompt, the most basic of Windows interfaces: right-click on the Start menu, choose Command Prompt Admin , and a text box should appear.

Type "net stop wuauserv" and hit Enter, then follow that with "net stop bits" and hit Enter again. You're not going to break anything by doing this — these are just temporary files Windows creates so it knows where it's up to, and Windows Update will create them again from scratch. With that done, go back to your command prompt window and type "net start wuauserv" Enter then "net start bits" Enter to get Windows Update and its related background services up and running again; hopefully this trick should be enough to kick-start the update that was previously stuck.

One of the more obscure reasons why a Windows update might not be installing is because a virus or some kind of spyware is blocking it: malicious apps like these can often be squashed by Windows security updates, which is why they try and stop the latest patches from being installed on your machine. Try running a full and thorough virus scan using whatever security software you have installed you do have some installed, right?

If you think your antivirus software has also been compromised you can download some on-demand scanners, like this one from Microsoft or this one from Dr.

Restoring key Windows files and OS options is a lot easier than it used to be, and 'resetting' Windows 10 basically means putting all the system files back to their factory state without touching your personal files along the way although you can choose to wipe your drive completely if you want. Windows 8 offers both 'refresh' and 'reset' options , while on Windows 7 the reset option will typically have been provided by the PC's manufacturer.

Dave is a freelance tech journalist who has been writing about gadgets, apps and the web for more than two decades. In Administrator: Command Prompt, type net start wuauserv , then press Enter. After that, system will enable the Windows update service. And wait several seconds, it will remind you that the Windows Update service was started successfully. And it will never stuck again. Because your Windows 10 update does not stuck, so you can update the Windows 10 smoothly, but if you are not satisfied with the new updates, you can uninstall the Windows 10 update.

Chances is Windows 10 update still gets stuck now. On this occasion, why not try to drive this downloading process out of the loop automatically. In terms of this goal, Advanced SystemCare allows you to check for updated automatically whenever there are any available updates and it also makes you download Windows 10 updates from other PCs other than Microsoft. Download , install and run Advanced SystemCare.

In this case, Windows 10 will automatically update itself and it will not hit upon any network issues or any other problems. And you can view the picture tutorial from here. In the update history lists, choose the updates you want to uninstall, double-click it to uninstall or right-click it and select uninstall to uninstall it. Windows 10 updates will also update the new driver for hardware devices.

But sometimes, especially after the creator updates, you will find there is one or more devices cannot work properly or some of its functions missing. And when you check the device manager, you can find devices with yellow exclamation, so you need to fix the driver issue by yourself.

You can use device manager or use Driver Booster to update drivers automatically.